Privacy notice
Your home’s details stay with us.
Last updated October 20, 2026. Canari Home is operated by Canari Group, LLC, Santa Barbara, California.
The short version
- We collect what we need to reply to you and to look after your home.
- We never sell your information, and we never share it for advertising.
- We share only what a service provider needs to do their job.
- You can ask us to see, correct or delete your information at any time.
What we collect
When you request an introduction: your name, email, phone number, the property address or neighborhood you give us, and your note.
Public property records: when you give us an address, we may look up publicly available property details (such as size, year built and an estimated value) through a property-data provider, so we can prepare for our first conversation.
When you introduce your business on our partners page: your business and contact details, trade, license number and note.
If you become a member: information about your home and its systems, documents you upload, access and scheduling details, messages with us, service history, and billing records.
Basic technical data: cookies needed to keep you signed in to the member portal, and standard server logs.
How we use it
To reply to you, to provide and coordinate care for your home, to bill for our services, to keep the portal secure, and to meet legal obligations.
Who we share it with
Only the service providers that run our software and services, each for its own narrow purpose: hosting and database (Vercel, Supabase), payments (Stripe), email (Resend), text messaging (Amazon Web Services), address suggestions (OpenStreetMap Nominatim), property records (RentCast), and an AI assistant used to help us organize member requests (Anthropic). Tradespeople receive only what they need for a specific job, such as an address, access instructions and the scope of work. We may disclose information if the law requires it.
Text messages
If you turn on texts, we use your mobile number only to text you about your home and your requests. Mobile numbers and text-message consent are never sold or shared with third parties or affiliates for marketing. Reply STOP to any text to opt out. Details are on our text message page.
How long we keep it
If we don’t end up working together, we delete your inquiry whenever you ask. Member records are kept while you are a member and as long afterward as tax and legal obligations require.
Your choices
You can ask to see, correct or delete your information, or ask what we hold about you, by writing to management@canarihome.com. California residents have these rights under state law, and we extend them to everyone.
Questions
Write to management@canarihome.com. One of the founders will reply.